Due to compatibility issues between Windows 10 itself and external hardware, the drive is not fully compatible with Windows 10 systems. We recommend that you install the VLC Media Player or download the Windows 10 3.0 driver and try again. Features: 1、USB 3.0 CD/DVD Drive with the durable aluminium alloy pressure - resistant wear - resistant materials. 2、No external driver and power needed.Support plug and play. 3、Features strong error-correcting ability,anti-shock and noise reduction technology. Specification: * Memory Cache :2 M. * Power Consumption 3-5W. * Buffery Memory :2 MB. * Interface :USB3.0(2.0 compliant) Reading Speed：CD-R：24X，CD-RW：16X，DVD-R：8X，DVD-RW：8X，BD-ROM: 2.0X (for Video)/ Max 6X (for Data) Writer Speed：CD-R：24X，CD-RW：24X，DVD-R：8X，DVD-RW：8X，DVD-RAM: 3X-5X PCAV (4.7GB) ，BD-R (SL/DL): 6X ，BD-RE (SL/DL): 2X， BD-R (TL/QL): 4X ，BD-RE (TL): 2X Package: 1x External Blu-Ray Drive 1x USB 3.0 Cable 1x User Manual Note: 1. Please hook up the device to the direct USB port on your computer. If you connect it to a USB hub or extension cords, it may not recognize the drive or read the CD / DVD 2. For the desktops, please connect the blu-ray drive to the USB port of the motherboard for normal use. 3. This blu ray writer/burner could NOT be used in the tablets, like Surface Series(Due to low voltage condition in some tablets). 4. Player software on your computer must support Blu-ray format (e.g. PowerDVD), when playing Blu-ray discs. [Player software is NOT included.]